Frequently Asked Questions (FAQ)

 

How Do I Order?

  • Browse for the items you want
  • Click on the product then click ‘Add to Cart’
  • When you’re ready to complete your order, click on the Cart icon located on the upper right
  • Click ‘Checkout’ and confirm your Shipping and Billing information
  • Click ‘Place your Order.’
  • For bank deposits, send us a screenshot / photo of your payment to hello@deli.ph or DM us on instagram @DELI.PH
  • We will send you a notification of your confirmed order as well as shipping details!


What are your payment methods?


We accept:

  • Credit or Debit Card payments via PayPal and Paymongo
  • BDO Deposit / Transfer
  • Gcash
  • Cash on Delivery



Can I cancel, change, or modify my order or shipping address?

Feel free to contact us through any of the following for changes or requests to your order:

  • Email: hello@deli.ph
  • Instagram DM: @DELI.PH
  • We’ll do our best to accommodate you!


Where do you deliver?

As of now, we throughout Metro Manila!

 

How soon can I get my order?

All orders placed before 12:30pm have the option to be delivered the same day! You can select your delivery date upon checkout.


What are the shipping rates?

Shipping fee is free for orders above ₱2,500. We charge a flat rate of ₱199 otherwise

For any other questions, concerns or feedback, feel free to contact us:


Email: hello@deli.ph

Instagram DM: @DELI.PH

Facebook: www.facebook.com/hellodeli.ph

We'd love to hear from you!