Frequently Asked Questions (FAQ)
How Do I Order?
- Browse for the items you want
- Click on the product then click ‘Add to Cart’
- When you’re ready to complete your order, click on the Cart icon located on the upper right
- Click ‘Checkout’ and confirm your Shipping and Billing information
- Click ‘Place your Order.’
- For bank deposits, send us a screenshot / photo of your payment to hello@deli.ph or DM us on instagram @DELI.PH
- We will send you a notification of your confirmed order as well as shipping details!
What are your payment methods?
We accept:
- Credit or Debit Card payments via PayPal and Paymongo
- BDO Deposit / Transfer
- Gcash
- Cash on Delivery
Can I cancel, change, or modify my order or shipping address?
Feel free to contact us through any of the following for changes or requests to your order:
- Email: hello@deli.ph
- Instagram DM: @DELI.PH
- We’ll do our best to accommodate you!
Where do you deliver?
As of now, we throughout Metro Manila!
How soon can I get my order?
All orders placed before 12:30pm have the option to be delivered the same day! You can select your delivery date upon checkout.
What are the shipping rates?
Shipping fee is free for orders above ₱2,500. We charge a flat rate of ₱199 otherwise
For any other questions, concerns or feedback, feel free to contact us:
Email: hello@deli.ph
Instagram DM: @DELI.PH
Facebook: www.facebook.com/hellodeli.ph
We'd love to hear from you!
